Exchange & Returns


1)
The
photos on our website, they all taken from actual products. We made the dress first, and then  hire the models to take a photo shoots. Not like other website, according to the photo to copy the dress.


2) Due to the nature of our products, like all other websites that sell prom and evening dresses, we do not accept returns. All products will be inspected by professional staff to assure that you will receive your dresses in perfect condition.


3)
 
Size Exchanges are only granted for the same dress.

If the size too big, we suggest you can alter the dress at the local tailor shop. Also you can send back the dress to us, we will exchange another size for you, but buyer is responsible for the return shipping cost and resend shipping cost.

* Please note exchange is not accepted for custom-made size.

Please contact us within 3 days from the reception of your dress if you want to exchange the size.
Please DO NOT return the dress to the address which shown on the airway bill, it's our shipping agent's address, not us! We will not receive your parcel if you send to the wrong address.

Dress must be postmarked back to us within 5 days from when the item was received. Please be sure the item is in original condition with no signs of wear, tear, and perfume.Thanks!

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